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Here are some of the
many lovely comments
from Ruby Plum customers and fans...
" Always like to give feedback when someone goes the extra mile to make any buying experience even more enjoyable. It's good to find a company that realises that great customer service means returning customers and more importantly smiling faces!
I received my amazingly reduced (in price!) cardigan, beautifully wrapped with a lovely lavender bag. Wonderful-a really lovely package to receive. I haven't stopped wearing the cardigan since and the lavender bag sits by my bed smelling great and a constant reminder of a truly enjoyable shopping experience. Keep up the great work-I will definitely be shopping again."
Jo, North Yorkshire
"I absolutely love love your clothes! I am so excited as I have ordered the beautiful velvet dress ... I tell everyone about your clothes. Everything I have bought is really treasured."
Nikki, Twickenham
"Thank you so much for your help - that's what I call amazing personal customer service! I have paid the invoice and can't wait for the dress to arrive! Your website is full of beautiful finds and it is good to know for future purchases that all items have been tried and tested by someone with my exact measurements! The Nieve Wrap Dress is on my wish list for Christmas."
Abigail, Brighton
"I received my gorgeous vintage handbag this morning - so lush! Many thanks for sending it so swiftly (and for the cute extra inside!). I completely love it."
Sam
"LOVE your new collection!
I’m still deciding on what to order for my Christmas treat(s) to myself!…… it’s very difficult."
Jane, London
"Thanks so much - really looking forward to getting my parcel!
I found out about you from the 'not on the high st' site where you had some items listed and now i am hooked! really really love what you are doing. its very distinct and classic in taste
love it."
Maria, Cambridge
"Another thank you for your prompt service, and what I'm sure is a lovely set of jewellery (can't open it yet, hubby about!). I came across your site at the same time as another one and liked you stuff. I must stop looking at it though or, change my delivery address........ now there's a plan."
Margaret, Bothwell
"I just had to email you to say thank you so much for the lovely bracelet. Your communications are so friendly and personal and I was over the moon with the lovely bracelet that came very quickly and beautifully packaged with care. I would highly recommend you to anybody and will definitely shop on your website again."
Katy
"Found your lovely website by googling Plumo and yours came up too.
Wonderful things so you can be sure to hear from me again AND I shall spread the word....!"
Emma, Salisbury
"You can always rely on a pair of pretty red shoes to lift the spirits on a Wednesday morning – and aren’t these just peachy? These Chia Mihara Osmo sandals (yes, really!) cost £225 and I found them on a rather nifty little online vintage-inspired boutique called Ruby Plum. Choc full with gorgeous dresses, knits and bags, the only problem is deciding what to keep in my basket"
Vintage Verity blog
"Very pleasantly surprised to get home from work on Tuesday and find that my parcel had already arrived!! LOVE the dress and shoes (which are incredibly comfy!). Thank you for such incredible service - it is appreciated!"
Becca, Devon
"I absolutely love the shawl! It is stunning! I may order the beautiful cream silk top later. So pleased I discovered your website - it is so me."
Liz, Kent
Later the same day ....
"I moved in quickly and ordered one! So glad you are successfully selling out already!"
Liz, Kent
"As ever, thanks for your prompt service. The coat is beautiful and my brooch much appreciated."
Margaret
"The shoes arrived! They fit perfectly, I'm so happy! And thank you for the
'something blue', so sweet. I will send you a wedding picture, but it will
take a few months. The wedding is 21st of june. But again, thank you very much and the shoes did arrive!"
Rozemarijn, Netherlands
"Thanks for the lovely things - I'm wearing my Belle cardi today and have had loads of comments (have told them where I got it!!)."
Jane, Manningtree
"Very excited to find you online! I have been discussing the gorgeousness of your store with twitter folks :)"
Sas
"My first packet has arrived at work, and I am so pleased whith my jewellery!!! ... I'm not sure I'll be able to give the other one away once I see it! Thanks again, for the beautifully packaged goodies and the lovely service, I'll be back!"
Eleonora
"I received the earrings yesterday - and they are fab! Thank you so much - package was very pretty with purple!
I will be ordering in the future and will advise friends of your site and great service"
Sarah
"Ruby Plum wins the thumbs up here at Middle Youth for producing really fabulous clothes for women of all ages, sizes and shapes as it’s not easy to find truly flattering stuff on the high street and the catwalk once you're over 30."
My Middle Youth, online lifestyle magazine
"I've had some nice shoes over the years, but these are absolutely fabulous. I suspect they may be my favourite ever! Thanks again for your efforts in getting them to me."
Juliet, London
"Just wanted to say a huge
thank you for all your help with
the beautiful jacket. It's the first
time I've ordered from you but I
received it all in good time, it's
better than the picture and I felt
a million dollars in it!!! I have to
say that the service and your
helpfulness (not too sure if
that's a word!!!) was amazing -
especially your little note.
So thank you, thank you - I've
told all my friends about you."
Jo, Hemel Hempstead
"9 months ago I gave birth to
my beautiful and amazing little
girl. In my brilliance I came up
with the name Ruby Plum ...
Low and behold, your shop is
very much like my daughter.
Beautiful and spunky, soft and
strong willed with a touch of
humour. Anyways, you have
wonderful taste. If we are ever
overseas I will be sure to bring
Ruby Plum to Ruby Plum."
Jessica, Canada
"Thank you, Suzy. It arrived today - amazing dress and THE most comfortable shoes, beautifully packaged so a big thank you to you!"
Kate
"Just wanted to say hi and thanks for my order - absolutely loved the colour and the embroidery of the Luna dress and the photo was gorgeous, too.
Lovely to find something different from the usual high street fare. "
Kati, Watford
"I found your website through a like-minded friend at work. I really love your web design and the products are fresh and funky - a rare find these days!"
Helen, Hampshire
" I got my shoes last week and they
are perfect. The most beautiful shoes I've ever owned and beautifully wrapped, thankyou."
Julie, Nottingham
"I just discovered your gorgeous site and am seriously considering an
all-out splurge ... congrats on the collection, I've already spread the word and my sister for one is also sold!"
Ruby, Melbourne, Australia
"Just thought I'd let you know that the size 10 was perfect - I love it. It looks just wonderful with a pair of black chie mihara shoes I bought a few years ago. Many thanks for the good customer service."
Jo, London
"After much deliberation I decided to keep both the 'Dillan' and 'Harry' boots...this wasn't my intention but they were just too gorgeous to choose between!"
Rachel :)
"My parcel arrived and it felt like a gift from a friend; beautifully wrapped and tended to. Thank you very much. It's a joy buying from you and a joy to wear my lovely Avoca cardigan and semi precious bangle. Hoping to be in touch soon!"
Carron, Inverness (after parcel!)
"I love all the things you are selling, very lovely and much better prices than elsewhere. I'll be returning and passing the website on to my husband for present ideas!!"
Carron, Inverness (before parcel)
"Thank you so much for my order, which arrived today so beautifully packaged. I simply love my rings, they are beautiful and such an incredible price. Also the free postage is an added bonus." Will definitely check out your website in future for more goodies."
Sally, Broadstairs
"I've bought some stuff before - some gorgeous clogs and a pair of rather cool boots! I love your stuff - I could browse for ages!"
Sam, London
"Sending love to anthropologie, toast and @iloverubyplum who provided today's ensemble."
Tweeted by Sarah Petherick
"@iloverubyplum beautiful fashion in England!!!!!!!!"
Tweeted by Katherine Venter, New York
"Received my order today. The cardi is lovely, I have it in grey but was so pleased to find it on your website in navy. It came so beautifully packaged it certainly cheered me up on a rainy day."
Marion, London
"Absolutely love the earrings,thanks so much they are very beautiful."
Emily, Weybridge
"I received the jacket this morning - it is totally beautiful and, if anything, better than expected. Thank you for delaying the posting as well - saved me queuing up for half an hour at the delivery office! Can't wait to wear the jacket - really gorgeous. Wishing you a lovely summer & I'll be keeping an eye on your site!"
Jennifer, London
"Thrilled with my Bow Cardi that my husband bought me for my birthday."
Sarah
"Just a quick note to say thanks for my parcel, the shrug is beautiful and the brooch is so cute. I've had a couple of things from you in the past including two bird brooches, both of which have been admired and one girl logged on to your site whilst I was in her shop! Thanks again for you prompt service."
Margaret
I am really pleased I found Ruby Plum. The service you are providing is amazing, and even though I have only 2 purchases from you I will be buying more in the future. Until then!"
Jackie
"Love the Odette dress I received from you, fit and length is perfect, hope you have more similar to this in your spring and summer collection. Shall definitely be visiting your site regularly, also
service and delivery first class, thank you."
Sandra
"I just wanted to thank you for the beautiful Vita dress and the excellent service I have received, from ordering through to delivery. Shopping with Ruby Plum has been a real pleasure, so much so that I have just ordered another dress (and I'm sure it won't be the last!!)."
Zofia
"Wow! Next day delivery - I'm impressed! Thank you for another beautiful dress and great service."
Zofia
"Thanks for all the well-wrapped parcel and all your help as you’ll be pleased to know --- they fit! The most beautiful boots, thanks so much."
Michelle
"A massive thank you for going out of your way so that my better half received her present on her birthday.
I am very grateful indeed. I have had a bad experience shopping online this year and you have restored my
confidence in the independent on-line boutique. All the best for the future of Ruby Plum, I will be recommending you far and wide."
Alex, North Yorkshire
"Had to write and say what a pleasure it’s been using your site. You’ve been so friendly & helpful, I feel as though I know you. The goods were delightful, especially the devore jacket I treated myself to! If I’d been quicker off the mark, I could have bought all my prezzies from Ruby Plum. I’m looking forward to the new goodies and want to wish you all the best for 2011."
Fiona
"I am the belle of the ball! The parcel arrived in time for the opera on Friday. I am so happy. Thank you."
Tanya, New Orleans
"Just thought I'd drop you a line to say how much I do love the dress. I have a wedding to wear it to this weekend and it is just perfect !!! I will certainly be checking out Ruby Plum on a regular basis."
Rachel, Macclesfield
"I recently bought this beautiful Rice blanket from Ruby Plum. I've been after a blanket for a while - I want one for the back bedroom - but they are always just a little bit too expensive for me to part with my cash for. But I got this one and I am very pleased with it. It is so shiny and green, two things that I like very much."
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